Link Strategy / BrandOps
Vision, mission, and core values
Vision: Become the leading firm in Vietnam applying AI and automation to help SMEs optimize costs, boost productivity, and make better decisions.
Mission: Empower organizations to achieve real digital transformation—not just installing tools, but building intelligent operations spanning internal processes, sales, marketing, and customer care.
Target customers
We focus on teams that want to automate operations and harness AI to accelerate ROI.
SME / Start-up
Needs: Automate operations and reduce repetitive headcount
Matching services: n8n, Zapier, Make, Chatbot, CRM automation
Traditional businesses (logistics, F&B, retail, export-import)
Needs: Increase productivity, standardize workflow, bring AI-driven insights
Matching services: AI process automation, RPA, dashboards & BI
Tech companies / marketing agencies
Needs: Speed up content production, customer intelligence, and automatic pipelines
Matching services: AI content system, data pipeline, client-report automation
Core services
We package AI + automation expertise into a clear journey so customers can deploy faster.
AI Automation Consulting
- Evaluate current processes and propose automation models.
- Map the overall workflow with a Business Process Automation Map.
- Embed AI into key touchpoints (CRM, ERP, Marketing, HR, etc.).
Implementation & Integration
- Build workflows using n8n / Python / APIs.
- Connect systems such as Google Sheets, Zalo OA, Facebook APIs, etc.
- Craft custom AI Agents per department (CS, Sales, Marketing, and more).
AI-driven Data System
- Design data pipelines: capture → process → analyze → visualize.
- Apply AI models for forecasting, behavior analysis, and customer scoring.
AI Content & Branding Automation
- Generate multichannel content (articles, emails, social posts, video scripts).
- Automate content planning and publishing with systemized workflows.
- Suggest improvements and optimize performance with AI-powered signals.
Differentiators
- We pair tool implementation with business-aligned strategy consulting.
- We favor self-hosted infrastructure (n8n, FastAPI, Docker) to cut SaaS costs.
- We combine AI Agents, automation, and data pipelines for a closed-loop operating system.
- Our team brings Business Analysis, Data, AI, and UI/UX skills for seamless transformation.